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| Testimonials |
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| "MAK has gone beyond the call of duty for us, providing top-notch service and personal attention to detail." |
| - Beder-Harrison Ltd. |
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| "Fantastic improvement on main term positions on Google. This is encouraging and looks like we are getting there." |
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- Director of a Stag & Hen company |
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| "The customized Content Management Software developed by MAK enables us to keep our website updated & our visitors can view the programs taking place at our mission." |
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- Trustee Holy Mission, London |
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| "The Gift Experience Software developed by MAK helped us to improve our efficiency & cut down on our human resource cost." |
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- GiftaSmile Management |
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| You are here: Home > Software Support |
| Software Support |
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At MAK we have developed, and continually refine, a comprehensive range of Software Support services. These can be configured to provide a solution specifically oriented to your Business requirements.
In a time of ever decreasing departmental head counts and IT budgets, the benefits from outsourcing support and maintenance over in house teams are phenomenal. With MAK you won't have the costly burden of continually retraining new staff in old languages and old systems, you won't have to worry about who is providing cover for each and every working day, and you won't have to worry about who is providing cover for your systems when your own staff are on annual leave, sickness leave, parental leave or training leave. MAK provide full cover at a fraction of the cost of in house support teams.
All our support is carried out from our offices in London through remote connection to the customer's sites. We don't even need to be on site to provide our services, but with our remote connections our customers feel that we are.
Our support can be provided with our online management suite, allowing live logging of support issues to our support teams, online management reporting on support progress, and automated progress reporting by email.
And with our unique support pricing structure (we charge a minimal monthly retention to cover costs, with support charged on a time and materials basis for the time used) you're never charged for a service that you don't use.
To find out more about how we work and what we can do for you, email us on info@makmedia.co.uk or call us on 020 75 26 47 47.
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| What does MAK do? |
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| 1. Development |
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Custom software development
Database design, database programming and database development
Graphic design / web design
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| 2. Support |
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Support and maintenance of systems we've written
Support, maintenance and conversion of legacy systems written by third parties
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| 3. Hosting |
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Web site hosting
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| Why Choose MAK? |
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All the software and databases we supply are bespoke and customised to our clients' individual business needs. It is well documented that package solutions frequently reduce competitive advantage while only fulfilling 80% of the business need. Bespoke software from MAK can 100% match your business need giving unique advantages over your competitors.
To find out more about how we work and what we can do for you, email us on info@makmedia.co.uk or call us on 020 75 26 47 47.
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| Software Support |
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Never Alone
Telephone Support
Web Help Area
Email Support
Knowledge Base
Jargon Buster
Some of the ways we reasure our clients that we are committed to their business.
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| Call me back |
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| Send us your name and phone number and we will call you back. |
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